Dear Valued Customers,
We hope this message finds you well. We would like to take a moment to clarify our cancellation policy at Night Floss. It is important for us to ensure that you have a clear understanding of how cancellations are handled when you make a purchase through our website.
Cancellation Period:
- You have the right to cancel your order within 1 Day from the date of purchase.
How to Request a Cancellation:
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To cancel an order, please log in to your account on our website and navigate to the "My Orders" section.
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Find the order you wish to cancel and click the "Cancel" button next to it.
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Follow the on-screen instructions to complete the cancellation process.
Refund Policy for Cancellations:
- If you cancel your order within the specified cancellation period, you will receive a full refund of the purchase price to your original payment method.
Exceptions:
- Some products or services may have a different cancellation policy due to their nature. Please review the product or service description for any specific cancellation terms.
Late Cancellations:
- Cancellations requested after the specified cancellation period may be subject to review, and refunds may not be guaranteed.
We strive to process all cancellation requests promptly and efficiently. However, if you encounter any issues or have questions regarding our cancellation policy, please do not hesitate to contact our customer support team at devshriclothingpvtltd@gmail.com or +91 8959091117. We are here to assist you and ensure a seamless experience when shopping on our website.
Thank you for choosing Night Floss. We value your trust and support, and we look forward to serving you in the future.
Sincerely.